Payment Policy
Effective as of December 16, 2016, Adeptec, Inc., and its subsidiaries, (collectively, “Adeptec” or “we” or “us” or “our”) have published our Payment & Pricing Policy (“Policy”).
1. Introduction.
This Policy describes Adeptec’s standards and practices with regard to the payment of products and services (collectively “Products”). (as herein defined).
2. Modification.
If there are any changes to the Policy, we will notify you by posting the new policy on this page of our website, and by sending the new policy to the email address you have provided to us.
3. Acceptance.
To purchase our products or service, you must accept and agree to be bound by the terms of Adeptec’s Master Services Agreement, Payment & Pricing Policy, and Scheduling Policy.
4. Fixed Pricing
We use fixed pricing for all technical training courses. The price and time required for each course has been pre-determined by the courseware. And, we have allotted the exact time required to cover the subject and address any concerns or questions that may arise.
We require 100 percent (%) of the price to be paid before we are able to schedule a technical training course.
5. Variable Pricing
Fixed-Bid Projects
We will provide an estimate of the projected costs on all fixed-bid projects. A deposit will be required before the start of work.
The amount of the deposit depends on the scope and duration of the work.
Under $5,000
For assignments under $5,000 we require 100 percent (%) of the payment before the project start date.
Over $5,000
If the project cost estimate is over $5,000, the following pre-payment will apply:
We require a pre-payment of 50 percent (%) of the projected cost is before the project start date.
An additional 25 percent (%) will be due at the mid-point date for the project.
The remaining 25 percent (%) will be due within 30 calendar days after the project has been completed.
Hourly Projects
We price some projects on an hourly basis. This may occur when the time involved is dependent on external factors or variables beyond our control.
In such cases, we may or may not require a deposit before the start of work.
6. Payment Options.
We offer several payment methods to ensure the payment process is as convenient as possible for our clients.
Credit cards
We accept payment using the following credit cards:
Visa
MasterCard
Discover
American Express
Debit and Gift cards
We accept payment using Visa or MasterCard debit cards. We also accept prepaid cards from any of the accepted credit card brands.
Paypal
We accept PayPal for payment in the following countries:
Australia
Austria
Belgium
Canada
Denmark
Finland
France
Germany
Great Britain
Hong Kong
Ireland
Italy
Netherlands
Norway
Poland
Spain
Sweden
Switzerland
United States
PayPal is not available for payments exceeding $10,000 or more.
Check/ Money Order
We will accept checks and money orders as a form of payment for all services.
Conditions
Checks and money orders must be drawn from a U.S. bank or a bank with a U.S. subsidiary. Post dated checks will not be accepted.
Checks and money orders must be made payable to ADEPTEC, INC., and should reference your Account Number.
All checks and money orders must be sent to the following address:
Adeptec, Inc.
Accounts Receivable
1916 Pike Place #1329
Seattle, WA 98101-1056 United States.
There is a $35 fee for any check returned by the bank for reasons including, but not limited to, non-sufficient funds or account closed.
Third-party Payments
All payments must be made through the same account for which the services will be scheduled and used.
Also, these payments must be made using the one of the approved payment methods.
Unfortunately, we are not able to gift or transfer payments across accounts.
7. Late Payments.
All balances must be paid in full. If an invoice is not paid within thirty (30) days of billing, the account will be subject to a two (2) % monthly interest charge or the maximum rate permitted by applicable law; which shall accrue daily from the date such amount is due through and including the date the payment was made.
Adeptec reserves the right to use any and all means of collection available under applicable law to collect any amount past due.
8. Dispute Resolution.
We are confident you will be satisfied with the quality of our consulting services and the delivery of our training courses and educational materials.
If for any reason you are not satisfied, please contact us immediately, and we’ll make every effort to address your concerns and/or remedy the situation.
9. Pricing Changes.
We do everything we can to ensure the prices listed on our Website are (a) competitive, (b) accurate, and (c) up to date.
However, sometimes we need to change the cost of a product or service, either up or down. Therefore, we reserve the right to change the prices of a products or services, at any time without further notice.
If you have ordered a product or service but have not yet paid, we guarantee the price for three (3) months from the date the order was placed.