1253A: Administering SolarWinds Service Desk

This five day training course will help candidates build a strong understanding of SolarWinds Service Desk.

Module 1: SD Overview

Module 2: Defining Network and System Requirements

Module 3: Setup and Advanced Configuration

Module 4: Implementing SolarWinds Service Desk

Module 5: Understanding SolarWinds Licensing

Module 6: Navigation of SolarWinds Service Desk Web Console

Module 7: Working with SolarWinds Service Desk

Module 8: Business Case Scenarios