About Course
This five day training course will help candidates build a strong understanding of SolarWinds Web Help Desk.
Course Outline
Module 1: WHD Overview
Module 2: Defining Network and System Requirements
Module 3: Advanced Configuration and Performance Tuning
Module 4: Implementing SolarWinds Web Help Desk
Module 5: Understanding SolarWinds Licensing
Module 6: Navigation of SolarWinds Web Help Desk UI
Module 7: Working with SolarWinds Web Help Desk
Module 8: Business Case Scenarios
