Resource Center

Find out how IT pros can save time in managing help desk tickets and support tasks. Learn some easy and effective ways to allow IT pros to simplify the manual and time-consuming process of providing IT support to end-users.

Most organizations today are evolving toward a hybrid IT enterprise architecture, meaning their operations are split between the cloud and the traditional on-premises network. Many important enterprise applications are moving to the cloud, along with some more basic infrastructure such as storage and application development platforms. When cloud services falter, you need to know why – but often lack visibility beyond the firewall.

Performance monitoring with virtualization is much more complicated than with traditional servers. The virtualization layer that is inserted between the physical hardware and the guest operating systems of the virtual machines changes the way you monitor performance. With virtualization, there is more to monitor, and interpreting the results can be difficult. Therefore, having a good monitoring solution is key so that you can be automatically alerted to problems and have important statistics highlighted for you.

Managing storage is a constant dance of making sure resources are available for the applications that need them, and making sure resources are constantly in use, because having wasted resources in addition to no resources can be problem.

While network devices are becoming more powerful, the ways for managing these devices have not kept pace. This paper discusses best practices to improve network configuration and change management (NCCM) and what to look for in a NCCM solution.

If you’re involved with virtualization, you have probably heard the term “VM Sprawl” at some point. Because it’s a general term, you may not know what it means exactly — is it even real? And does it exist in your environment? VM sprawl is a very real problem that can occur in any virtual environment, and if not dealt with, it can end up costing you money, time and resources.

Response time analysis is an approach that enables DBAs to measure the time spent on query execution and, therefore, measure the performance impact on end users. In this paper, Senior DBA Dean Richard describes response time analysis in detail and provides an overview of the tools available for effective response time analysis within an Oracle database environment.