Solution Overview

SolarWinds VoIP & Network Quality Manager

Deep dive into critical call QoS metrics and WAN performance insights

At A Glance

Stay a step ahead of VoIP Quality of Service (QoS) issues and end-user complaints. SolarWinds® VoIP & Network Quality Manager monitors VoIP performance by analyzing Call Detail Records generated by Cisco® & Avaya® CallManager and helps you proactively identify and eliminate distortion, latency, and noise. It also generates synthetic VoIP traffic using Cisco IP SLA technology and facilitates capacity planning and measurement of voice quality in advance of new VoIP deployments. But that’s not all! SolarWinds VoIP & Network Quality Manager tracks key edge router and switch statistics and helps you keep a close eye on site-to-site WAN performance.

Features Overview

  • Monitor WAN QoS performance
  • Troubleshoot VoIP call quality problems
  • Cisco VoIP gateway and PRI trunk monitoring
  • Visual VoIP call path trace
  • Simplify IP SLA setup
  • Voice quality and traffic capacity planning

Key Features

Monitor WAN QoS performance

Real-time WAN monitoring and alerting of site-to-site WAN performance.

Help ensure that WAN circuits are performing at required service levels by utilizing Cisco IP SLA metrics, synthetic traffic testing, and custom performance thresholds and alerts.

Troubleshoot VoIP call quality problems

Use CDR Analysis to quickly pinpoint VoIP performance problems.

Gain deep insight into VoIP call quality metrics, including jitter, latency, packet loss and MOS by examining Cisco and Avaya® call detail records.

Cisco VoIP gateway and PRI trunk monitoring

Know when VoIP and WAN services are nearing peak capacity.

Facilitate capacity planning and measure voice quality in advance of new VoIP deployments by displaying utilization and performance metrics of your VoIP gateway, PRI trunk, and WAN circuits.

Visual VoIP call path trace

Powerful VoIP monitoring tools help you see the big picture of how a call transits your network.

See and pinpoint call problems across the call path from call initiation, origin to destination, and all network hops in between.

Voice quality and traffic capacity planning

VoIP and WAN Capacity Planning.

SolarWinds VoIP & Network Quality Manager generates synthetic VoIP traffic using Cisco IP SLA technology to facilitate capacity planning and measure voice quality in advance of new VoIP deployments.

Simplify IP SLA setup

Easily enable Cisco IP SLA on your Cisco routers and layer 3 switches.

Configure your network to capture detailed WAN performance metrics to help ensure peak performance for VoIP and other network applications.

Resources

Network Monitoring – The Perfect IT Remedy
An Australian Not-for-Profit Healthcare agency, comprised of six member organisations needed network visibility across Cisco devices as well as the monitoring of WAN performance. They were looking for a cost-effective solution to work over a large geographic region. They chose SolarWinds.
SolarWinds supports high levels of patient care in Lincolnshire
SolarWinds® solutions are helping the United Lincolnshire Hospitals NHS Trust to meet the 24/7 challenge of looking after thousands of patients at seven widely dispersed hospitals.
NetSuite Selects SolarWinds for Global, End-to-End IT Infrastructure Management
NetSuite uses SolarWinds to achieve global, end-to-end operational efficiency. Once SolarWinds products were implemented, NetSuite’s IT Team saw significant improvement in visibility, stability and understanding of their environment.
How SolarWinds saves Immofori from staff downtime
Sven Meinks believes that if the computer systems running financial services companies AG Services Deutschland and Service Advisors Deutschland were to crash, it would take only two hours before their combined staff of 130 were unable to work or serve their customers. Fortunately Sven has implemented SolarWinds solutions which provide critical pre-emptive warning of possible network problems, and as a result there have been no systems failures.
Real-Time Network Monitoring Helps Marines Manage In-Theater Assets
1st Marine Expeditionary Force (MEF) of the US Marine Corps chose SolarWinds’ real-time network performance monitoring solutions to help troubleshoot, analyze, & manage their network performance. Read this in-depth customer case study to learn more.
Oceaneering International Depends on Orion NPM and VoIP Monitoring to Meet Needs
Oceaneering International depends on SolarWinds Orion Network Performance Monitor (NPM) and VoIP Monitor (now Orion IP SLA Manager) for network management across its 6500 employees, 58 global offices and 10 offshore vessels. Orion provides scalable support for the company’s complex, multi-vendor, heterogeneous network environment of LANs and vLANs comprised of 85 routers, 300 switches, 287 servers, and a VoIP infrastructure with 40 network devices and 2500 phones.
SolarWinds Overview Brochure
SolarWinds: IT Management That’s Powerful, Affordable, & Easy-to-Use!
Datasheet: VoIP & Network Quality Manager
Stay a step ahead of VoIP Quality of Service (QoS) issues and end-user complaints. SolarWinds VoIP & Network Quality Manager monitors VoIP performance by analyzing Call Detail Records generated by Cisco® CallManager and helps you proactively identify and eliminate distortion, latency, and noise. It also generates synthetic VoIP traffic using Cisco IP SLA technology and facilitates capacity planning and measurement of voice quality in advance of new VoIP deployments. But that’s not all! SolarWinds VoIP & Network Quality Manager tracks key edge router and switch statistics and helps you keep a close eye on site-to-site WAN performance.
VPAT Datasheet: VoIP Network and Quality Manager (VNQM)
Check out the Voluntary Product Accessibility Template™ summary table for VoIP Network and Quality Manager (VNQM).
There are no infographics for this product.
Bad Network Experience? Fix the Right Problem
The way to crack tough-to-solve network performance problems is to systematically examine each possible cause, keeping in mind that you might find more than one thing that needs fixing. This whitepaper discusses how to perform the correct diagnosis by examining the top three causes of network maladies and providing insight into valuable diagnostic tools.
Seven Priorities for Network Management: EMA Essential IT Monitoring Series
Is your network monitoring strategy complete? Download this detailed assessment of the top seven priorities that ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) advocates for best practices in network monitoring.
Fundamentals of VoIP call Quality Monitoring & Troubleshooting
In this whitepaper we’ll discuss the fundamentals of identifying, troubleshooting, and resolving VoIP call quality issues.
Deep Packet Inspection for Quality of Experience Monitoring
The IT industry is increasingly recognizing and leveraging the value and utility of packet-level analysis – also called Deep Packet Inspection or just Packet Analysis – for quickly and accurately identifying the true source and nature of network and application reliability and performance problems.
Leveraging Cisco IP SLA in Your Environment
Cisco® IP Service Level Agreements, otherwise known as IP SLA, is a technology that is available by default on most Cisco routers and switches and can be used to measure end-to-end network performance. IP SLA reports on various metrics that gives visibility into network availability, network and IP application performance, and troubleshooting.
SolarWinds in the Enterprise
SolarWinds offers enterprise solutions that are the powerful, scalable, extensible and customizable.
VoIP Management Essentials
The rapid change from legacy packed switched voice services to Voice over IP (VoIP) has created new challenges in understanding and managing today’s voice networks. With the move to VoIP, two paths for VoIP management emerged: appliance based VoIP monitoring and software solutions. Learn more about the differences between the two, and take an in depth look at SolarWinds software solution, Voice and Network Quality Manager (VNQM).
Troubleshooting Common Issues in VoIP
Learn more about Voice over Internet Protocol (VoIP), including common VoIP metrics used, best practices in VoIP management and tips and tricks for VoIP troubleshooting.
Networking Fundamentals – Vol 2 – The Basics of Cisco IP SLA
Improving your network’s performance requires both quantitative and qualitative data. Cisco’s Internet Protocol Service Level Agreement (IP SLA) builds on network monitoring system (NMS) data to add qualitative data from Cisco devices that measure the service quality of the path to other devices. If you’re new to IP SLA, you’ll get up to speed quickly, and learn how to apply network operations cautiously to minimize network impact.
The Reference Guide to Network Management Protocols
Your network today passes numerous protocols across its wires. This five-part reference guide assists you in understanding and successfully employing the top 5 network management protocols: ICMP & SNMP; Windows Management Protocols; Telnet, SSH, and Syslog; Flow Based Protocols; and Cisco IP SLA.
Optimizing Your Network Management Strategy for Today’s Economy
Are you pressured to produce more with less as budgets go lean in the tight economy? Looking for new ways to approach network operations to meet today’s needs? In this special report Network World and EMA outline network management strategies, tools and approaches that can help you stay ahead of budget crunches and make the most out of technology investments within your organization.
The Shortcut Guide to Network Management for the Mid-Market
Successful network management means keeping straight dozens to hundreds of network devices. Too many network administrators haven’t the time or experience to implement processes to monitor and automate network management. Written specifically for SMB and mid-market businesses, this Shortcut Guide outlines real-world technologies, processes, and guiding steps necessary to transform your network operations from reactive to proactive.
Case Studies
Network Monitoring – The Perfect IT Remedy
An Australian Not-for-Profit Healthcare agency, comprised of six member organisations needed network visibility across Cisco devices as well as the monitoring of WAN performance. They were looking for a cost-effective solution to work over a large geographic region. They chose SolarWinds.
SolarWinds supports high levels of patient care in Lincolnshire
SolarWinds® solutions are helping the United Lincolnshire Hospitals NHS Trust to meet the 24/7 challenge of looking after thousands of patients at seven widely dispersed hospitals.
NetSuite Selects SolarWinds for Global, End-to-End IT Infrastructure Management
NetSuite uses SolarWinds to achieve global, end-to-end operational efficiency. Once SolarWinds products were implemented, NetSuite’s IT Team saw significant improvement in visibility, stability and understanding of their environment.
How SolarWinds saves Immofori from staff downtime
Sven Meinks believes that if the computer systems running financial services companies AG Services Deutschland and Service Advisors Deutschland were to crash, it would take only two hours before their combined staff of 130 were unable to work or serve their customers. Fortunately Sven has implemented SolarWinds solutions which provide critical pre-emptive warning of possible network problems, and as a result there have been no systems failures.
Real-Time Network Monitoring Helps Marines Manage In-Theater Assets
1st Marine Expeditionary Force (MEF) of the US Marine Corps chose SolarWinds’ real-time network performance monitoring solutions to help troubleshoot, analyze, & manage their network performance. Read this in-depth customer case study to learn more.
Oceaneering International Depends on Orion NPM and VoIP Monitoring to Meet Needs
Oceaneering International depends on SolarWinds Orion Network Performance Monitor (NPM) and VoIP Monitor (now Orion IP SLA Manager) for network management across its 6500 employees, 58 global offices and 10 offshore vessels. Orion provides scalable support for the company’s complex, multi-vendor, heterogeneous network environment of LANs and vLANs comprised of 85 routers, 300 switches, 287 servers, and a VoIP infrastructure with 40 network devices and 2500 phones.
Data Sheets
SolarWinds Overview Brochure
SolarWinds: IT Management That’s Powerful, Affordable, & Easy-to-Use!
Datasheet: VoIP & Network Quality Manager
Stay a step ahead of VoIP Quality of Service (QoS) issues and end-user complaints. SolarWinds VoIP & Network Quality Manager monitors VoIP performance by analyzing Call Detail Records generated by Cisco® CallManager and helps you proactively identify and eliminate distortion, latency, and noise. It also generates synthetic VoIP traffic using Cisco IP SLA technology and facilitates capacity planning and measurement of voice quality in advance of new VoIP deployments. But that’s not all! SolarWinds VoIP & Network Quality Manager tracks key edge router and switch statistics and helps you keep a close eye on site-to-site WAN performance.
VPAT Datasheet: VoIP Network and Quality Manager (VNQM)
Check out the Voluntary Product Accessibility Template™ summary table for VoIP Network and Quality Manager (VNQM).
Infographics
There are no infographics for this product.
White Papers
Bad Network Experience? Fix the Right Problem
The way to crack tough-to-solve network performance problems is to systematically examine each possible cause, keeping in mind that you might find more than one thing that needs fixing. This whitepaper discusses how to perform the correct diagnosis by examining the top three causes of network maladies and providing insight into valuable diagnostic tools.
Seven Priorities for Network Management: EMA Essential IT Monitoring Series
Is your network monitoring strategy complete? Download this detailed assessment of the top seven priorities that ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) advocates for best practices in network monitoring.
Fundamentals of VoIP call Quality Monitoring & Troubleshooting
In this whitepaper we’ll discuss the fundamentals of identifying, troubleshooting, and resolving VoIP call quality issues.
Deep Packet Inspection for Quality of Experience Monitoring
The IT industry is increasingly recognizing and leveraging the value and utility of packet-level analysis – also called Deep Packet Inspection or just Packet Analysis – for quickly and accurately identifying the true source and nature of network and application reliability and performance problems.
Leveraging Cisco IP SLA in Your Environment
Cisco® IP Service Level Agreements, otherwise known as IP SLA, is a technology that is available by default on most Cisco routers and switches and can be used to measure end-to-end network performance. IP SLA reports on various metrics that gives visibility into network availability, network and IP application performance, and troubleshooting.
SolarWinds in the Enterprise
SolarWinds offers enterprise solutions that are the powerful, scalable, extensible and customizable.
VoIP Management Essentials
The rapid change from legacy packed switched voice services to Voice over IP (VoIP) has created new challenges in understanding and managing today’s voice networks. With the move to VoIP, two paths for VoIP management emerged: appliance based VoIP monitoring and software solutions. Learn more about the differences between the two, and take an in depth look at SolarWinds software solution, Voice and Network Quality Manager (VNQM).
Troubleshooting Common Issues in VoIP
Learn more about Voice over Internet Protocol (VoIP), including common VoIP metrics used, best practices in VoIP management and tips and tricks for VoIP troubleshooting.
Networking Fundamentals – Vol 2 – The Basics of Cisco IP SLA
Improving your network’s performance requires both quantitative and qualitative data. Cisco’s Internet Protocol Service Level Agreement (IP SLA) builds on network monitoring system (NMS) data to add qualitative data from Cisco devices that measure the service quality of the path to other devices. If you’re new to IP SLA, you’ll get up to speed quickly, and learn how to apply network operations cautiously to minimize network impact.
The Reference Guide to Network Management Protocols
Your network today passes numerous protocols across its wires. This five-part reference guide assists you in understanding and successfully employing the top 5 network management protocols: ICMP & SNMP; Windows Management Protocols; Telnet, SSH, and Syslog; Flow Based Protocols; and Cisco IP SLA.
Optimizing Your Network Management Strategy for Today’s Economy
Are you pressured to produce more with less as budgets go lean in the tight economy? Looking for new ways to approach network operations to meet today’s needs? In this special report Network World and EMA outline network management strategies, tools and approaches that can help you stay ahead of budget crunches and make the most out of technology investments within your organization.
The Shortcut Guide to Network Management for the Mid-Market
Successful network management means keeping straight dozens to hundreds of network devices. Too many network administrators haven’t the time or experience to implement processes to monitor and automate network management. Written specifically for SMB and mid-market businesses, this Shortcut Guide outlines real-world technologies, processes, and guiding steps necessary to transform your network operations from reactive to proactive.